Cross Cultural Communication

Resources for Interpreters/Recursos para Interpretes   ( Latino Net

1. Leading Effective Multilingual Meetings (December 1, 2011 Training) Resource List

2. Humboldt County 12-1-11 Leading Effective Multilingual Meetings

3. North Coast Children’s Services Interpretation Policies

4. Mathewson Language Interpretation Guidelines

5. Interpreter Resume Template



Conflict resolution

Alternatives to Violence Project/California (AVP/CA) Program
MISSION: Creating a better world for all children
The Alternatives to Violence Project (AVP) is a multicultural 501(c)3 organization offering
experiential workshops that empower individuals to lead peaceful lives through affirmation, respect for all, community building, cooperation, and trust. Our fundamental belief is that there is a power for peace and good in everyone, and that this power has the ability to transform violence. AVP builds on a spiritual base of respect and caring for self and others, working both in prisons and with groups in the community.
This statewide program has three primary aspects:
1 – Workshops and support groups for prisoners in alternatives to violence, which have proven to decrease write-ups in the prison and reduce recidivism upon release;
2 – Community workshops offered to all ages in conflict resolution, cooperation, and communication skills. Local councils of AVP facilitators create support groups that prisoners who have taken AVP inside can join upon release. (See attachment “AVP/CA and Parolees”);
3- Training in team building and conflict resolution for staff at prisons and other institutions, thus providing the final link of community and prison transformation.

All aspects are facilitated by trained teams—are highly experiential, fun, and transform lives.
Details of these three core aspects of AVP follow the description of Background.

Motivational Interviewing (MI)

Here’s a definition of Motivational Interviewing: .. a collaborative, goal-oriented style of communication with particular attention to the language of change.  It is designed to strengthen personal motivation for and commitment to a specific goal by eliciting and exploring the person’s own reasons for change within an atmosphere of acceptance and compassion. (Motivational Interviewing: Helping People Change. William R Miller, PhD, Stephen Rollnick, PhD. Guilford Press, Sep 2012.)

Stephen Rollnick

by William R. Miller  (Author), Stephen Rollnick (Author)

Motivational Interviewing

Motivational Interviewing: Make the Conversation About Change
from Andrea Miller

Motivational Interviewing (MI) is a counseling approach that can be used widely by your nurses, social workers, health coaches, community health workers, or anyone who is or will be working directly with your complex patients.  With high needs patients, modifying behavior change is a continuous challenge in regards to chronic disease maintenance or even their dependency on the ED or hospital to satisfy their needs.  In your relationship building with your patients, MI can be used to help them move from one stage of change to the next and help prompt them to desire change in their self management abilities. This webinar provides a basic overview of Motivational Interviewing, describe its fundamental principles and will provide typical case scenarios demonstrating its application.

The”Motivational”Interviewing”Approach (pdf 7 pages)

Motivational Interviewing website

Motivational Interview Training

 RESEARCH – Migrant Clinicians Network – Motivational Interviewing: A Primer for Improving Outcomes for Patients With Diabetes – Motivational interviewing emphasizes empathetic listening, reflecting, querying, and affirming in order to reveal the discrepancy between a patient’s current behaviors that aggravate a health concern, and the patient’s personal values and goals. Rocio’s physician recognized that, for some patients, a run-down of diet and lifestyle changes, along with medication, may be enough to inspire change. As a mobile agricultural worker patient, however, Rocio may be unable to attend diabetes education classes or easily refill prescriptions as she moves; there may also be fewer food choices and food access; additionally, Rocio’s mobile lifestyle, rural location, and occupation may inhibit the recommended physical activity.