Patient Navigation

CHW JOB: Center for Community Health Navigation at
NewYork-Presbyterian Hospital (March 2016)

Resume, cover letter and inquiries:
Carmen Cruz –
Evelyn Espana –

POSITION: Community Health Worker (CHW)

Community Health Workers, who work within the community and in health care settings, empower patients and their caregivers to improve health outcomes by providing culturally sensitive education, peer-based support, and connections to primary care and community-based social supports.

Key Functions/Responsibilities
• Reports to CBO contact and NYP Program Manager
• Manages designated caseload and meets all stated program goals (see
• Conducts home visits
• Offers practice based support and information sessions at assigned patient
centered medical home, CBO or hospital
• Collaborates with healthcare team throughout the patient centered medical home
and hospital
• Completes appropriate documentation of assessments and educational sessions
at program intervals using determined collection method
• Maintains organized filing system, and submits all paperwork and documentation
to program staff by designated deadline
• Facilitates/hosts 2 community-based workshops per year
• Conducts community-wide outreach and assists with event planning, including
workshops and health fairs
• Attends all required staff meetings and trainings

• 2+ years CHW experience or comparable experience
• Experience facilitating workshops and providing one on one health support and
information preferred
• Comfortable conducting home visits
• Strong interpersonal skills demonstrative of empathy and support
• Demonstrate ability to work collaboratively
• Demonstrate ability to work with families who face exceptional challenges
• Willingness to visit with families in hospital and in the community
• Basic Microsoft Office skills
• Bilingual (English/Spanish)

Center for Community Health Navigation (NYC)

New York-Presbyterian

Powerpoint  Patricia Peretz, MPH; Manager, Community Health and Evaluation; NewYork Presbyterian Hospital and Adriana Matiz , MD Associate Professor of Pediatrics Columbia University Medical Center

Slide 13/ 20 KEY FINDINGS
• CHWs based in the local community are uniquely positioned to
build trusting partnerships
• CHWs can move fluidly between community and health care
• CHWs can be the “voice” of the community in the PCMH and
“bridge gaps” in care
• Successful integration requires on-going support and continuing
education related to the role of the CHW
• Community partner involvement in all aspects of the program
development and evaluation is critical to program success

Patricia Peretz, MPH
Manager, Community Health and Evaluation
Program Lead, Center for Community Health Navigation
Adriana Matiz, MD
Associate Professor of Pediatrics, CUMC
Medical Director, Center for Community Health Navigation
212 -342-1917



Telling Our Stories: The 6th Annual Patient Navigator/Community Health Worker Conference

The Patient Navigator/Community Health Worker conference series provides professional development and networking opportunities, along with tools, resources and practical skills building sessions. The conference series is designed for patient navigators, community health workers and those involved in developing patient navigator programs throughout the state and country. In the last few years, we have watched community health workers and patient navigators become a vital part of today’s healthcare system. In this sixth annual conference, we will take time to hear stories from this vibrant workforce.

New Date!  The 6th Annual Patient Navigator/Community Health Worker Conference  will be held onTuesday, May 19, 2015 at the Four Points Sheraton in Norwood, MA.  To view programs and presentations from earlier years, please visit thePrevious Conferences page.


Keynote Speaker

The 2015 conference will feature a keynote address by Shreya Kangovi, MD, and Tamala Carter.  Dr. Kangovi is an Assistant Professor of Medicine at the University of Pennsylvania Perelman School of Medicine and the Executive Director of the Penn Center for Community Health Workers.  She led a multi-stakeholder team that designed IMPaCT, a model of care in which CHWs support high-risk patients to set and achieve health goals.  Ms. Carter is a community health worker with a background in Community Outreach. Prior to coming to Penn Medicine, she worked at the Enterprise Center, CDC with the Walnut Hill Street Team, canvassing door-to-door in the Walnut Hill community. Since joining Penn, she has worked as a Community-Based Interviewer.

Poster Session

A key element of the conference series is the annual poster session.  This session allows participants to highlight the wonderful programs that individuals and their organizations bring to the community! This year’s program featured seven amazing stories.

Previous Conferences







Core Competencies for Non-Clinically Licensed Patient Navigators
from The George Washington University (GW) Cancer Institute (5 pgs; October 2014 ) Authors Pratt- CHapman ML, Willis LA, Masselink L

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